Refund policy

All sales are final. No refunds. 

All items are hand made and all stones are natural. For this reason, each piece has unique qualities.

You can always contact us with any questions. lancasteratelier@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.